Terms of Service

DRAFT — requires owner review. This is not legal advice.

1. Who we are

These terms govern your use of this store and your purchase of digital products from Blackroom Psychology, an imprint of SENTIVAIL, a sole trader based in the United Kingdom.

2. The product

Behind the Veil is a revised 50-page digital PDF ebook supplied by download. No physical item is shipped.

3. Pricing and payment

Prices are shown in GBP. SENTIVAIL is not currently VAT-registered, so no VAT is charged. Payment is taken at the time of purchase through our payment provider.

4. Licence and acceptable use

On purchase you receive a personal, non-transferable, non-exclusive licence to read the ebook for your own use. You may not copy, redistribute, resell, sublicense or publicly post the file. All intellectual-property rights remain with SENTIVAIL.

5. Delivery

Access is provided automatically after successful payment. See the Digital Product and Delivery Policy.

6. Refunds

Because the ebook is delivered instantly and cannot be returned, we do not offer change-of-mind refunds once your download has been made available. We consider refunds case by case where the product is at fault — for example a link that never arrives, a corrupted or unopenable file, the wrong file, or a product materially not as described. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015. See the full Refund Policy.

7. Educational disclaimer

Content is educational and is not therapy, psychological diagnosis, medical treatment, legal advice or emergency assistance. See the Educational Disclaimer.

8. Liability

Nothing in these terms excludes liability that cannot be excluded under law. Subject to that, our liability is limited to the amount you paid for the product. [OWNER TO CONFIRM with legal review.]

9. Governing law

These terms are governed by the laws of England and Wales.

10. Contact

Questions about these terms: email physcodark@gmail.com (response within 2–3 working days) or use our Contact page.